Yes, all our sneakers are 100% authentic and sourced from trusted suppliers. We take pride in offering only premium quality footwear. Every product we sell goes through a thorough quality check to ensure it meets our high standards. We’ve been in the market since 2015 and have built our reputation on honesty, customer satisfaction, and top-tier products you can rely on.

We deliver all over Egypt within 1 to 2 business days. The shipping fee is 100 EGP nationwide. Once your order is placed, our logistics team will handle the rest. You'll receive a tracking link and updates via SMS or email. We work with reliable shipping partners to ensure your order reaches you safely and quickly, wherever you are.

Yes. For cash-on-delivery (COD) orders, you can return the product immediately upon delivery if it doesn’t meet your expectations. Please inspect the item in front of the courier. For prepaid orders (credit card or installments), you must contact us within 1 day of delivery to request a return. The refund process takes 1–2 days, and the product must be in its original condition and packaging.

We offer flexible payment options including Cash on Delivery (COD), Credit/Debit Cards, and installment plans through our partners. For your convenience, we ensure that all online transactions are encrypted and secure. Our goal is to make your shopping experience as smooth and stress-free as possible, whether you prefer to pay at the door or online.

You can reach us anytime between 10 AM and 10 PM.
📞 Call: +20 114 443 6128
📧 Email: support@sneakerstoreegy.com
We typically respond within 24 hours. Whether you have a question about sizing, order tracking, or anything else, our friendly team is always ready to help.